Follow the steps below to view the status of a customers order in WooCommerce.
- Log in to the WordPress dashboard for your website.
- Go to the WooCommerce section, and select Orders.
- Locate the order you want to view and click on it to open the order details.
- The order details page will show information such as the customer’s name, billing and shipping address, products included in the order, and the current order status.
- You can also update the order status by clicking on the “Edit” button and selecting a new status from the drop-down menu.
- Order status options include: Pending payment, Processing, On hold, Completed, Cancelled, Refunded, and Failed.
- You can also view the order history and customer comments.
- You can also use the “WooCommerce Order Status Manager” plugin to create custom order status and manage them.
Note: Customers can also view their order status by logging into their account on your website and viewing their order history.
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